This Privacy Statement explains how Brainiac Software handles personal and business data when you use our products including Garage Assistant. It applies to website visitors and software users.
Depending on how you use the product, we process account details, user profile information, VRM lookup queries, parts pricing searches, and chat content provided for AI assistance. We also process technical metadata needed for reliability, performance monitoring, and security.
We process data to operate and secure the software, provide AI-driven assistance, maintain account integrity, support users, and improve product quality. We do not sell your personal data.
Garage Assistant runs the AI model locally on your machine. Your vehicle lookups, customer conversations, and pricing data stay on your computer unless you explicitly use an online feature such as VRM lookup or parts pricing.
We retain data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Account owners can request data review or deletion, subject to applicable legal and operational requirements.